Corporate Info > Client Charter/ Function/ Quality Policy
CLIENT CHARTER
To issue Declaration of Unclaimed Moneys Inspection to the inspected company within 5 working days from the date of inspection.
To process the reimbursement of Unclaimed Moneys within 30 days upon receipt of a complete application.
To issue letter confirmation on the proceeds from sale of securities or dividends thereof within 14 calender days from receipt of the application.
FUNCTION
To enforce Unclaimed Moneys Act 1995 (Act 370).
To coordinate consulting services regarding Unclaimed Moneys and Unclaimed Securities.
To manage submission of Unclaimed Moneys.
To manage submission and refund of Unclaimed Moneys.
To manage Unclaimed Securities.
To manage general administration, personnel services and finance.
QUALITY POLICY
Provide professional and quality unclaimed money management services to increase the satisfaction of interested parties in accordance with the established requirements on an ongoing basis, taking into account internal and external issues and related risks.
MAILING ADDRESS :
Jabatan Akauntan Negara Malaysia
Bahagian Pengurusan Wang Tak Dituntut
Aras 1, Blok Utara, Perbendaharaan 2
Presint 2, 62594 Putrajaya,
Wilayah Persekutuan Putrajaya
Tel: 03-8000 8600
Fax : 03-8000 8611
COUNTER ADDRESS BWTD PUTRAJAYA :
Jabatan Akauntan Negara Malaysia
Bahagian Pengurusan Wang Tak Dituntut
Aras 1, Perbendaharaan 2
Presint 2, 62594 Putrajaya,
Wilayah Persekutuan Putrajaya
UTC BRANCH COUNTER ADDRESS :
Jabatan Akauntan Negara Malaysia
Bahagian Pengurusan Wang Tak Dituntut
Lot T3-8, Aras 3, Bangunan UTC Pudu Sentral
Jalan Pudu, 55100 Kuala Lumpur
UNCLAIMED MONEYS COUNTER OPERATING HOURS :
Monday - Thursday : 8.30 am - 5.00 pm
(Break : 1.00 pm - 2.00 pm)
Friday : 8.30 am - 5.00 pm
(Break : 12.15 pm - 2.45 pm)
Saturday, Sunday & Public Holidays : Close
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